PAXA CONCRETE PRIVACY POLICY

1. Introduction

PAXA Concrete (“the Company”) is committed to protecting the privacy of visitors to our website (“paxaconcreteca.com”). This Privacy Policy describes how we collect, use, and protect your personal information. By accessing or using the Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1. Information Provided by the User:

We collect information that you provide directly to us when using the Site, including, but not limited to:

First and last name
Company name
Email address
Phone number
Message or question

This information is primarily collected through the “Request a Quote” form or any other contact form on the Site.

2.2. Automatically Collected Information:

We may automatically collect certain information when you visit the Site, such as your IP address, browser type, operating system, pages visited, and the date and time of your visit. This information is generally collected in aggregate and anonymous form and is used to improve the operation and security of the Site.

3. Use of Information

3.1. Primary Use:

The personal information you provide is used exclusively for:

Responding to your inquiries and quote requests.
Communicating with you regarding the services offered by PAXA Concrete.
Providing you with relevant information about our products and services, provided you have consented to receive such communications.

3.2. Non-Disclosure to Third Parties:

PAXA Concrete undertakes not to sell, rent, lease, or disclose your personal information to third parties, except in the following limited cases:

When required by law or in response to valid legal process.
To protect our legal rights or defend against legal claims.

4. Use of Information for Direct Marketing and User Rights

4.1. Use for Internal Marketing:

In addition to the uses described in Section 3, PAXA Concrete may use certain information collected, such as your contact information (e.g., email address) and, to the extent permitted by applicable law, data such as your general location or device identifiers, to send you direct marketing communications about our services, promotions, and news that we believe may be of interest to you. These communications will be strictly limited to PAXA Concrete, and we will not share your information with third parties for their third-party marketing purposes.

4.2. Consent (Opt-in/Opt-out):

Canada: In compliance with the Anti-Spam Act (CASL), PAXA Concrete will obtain your express consent (“opt-in”) before sending you commercial electronic communications, unless there is a legal exception that permits sending without consent.
Mexico: In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), you have the right to opt out of the processing of your personal data for advertising or commercial prospecting purposes. PAXA Concrete will provide you with simple and free mechanisms to exercise this right.

4.3. Right to Opt Out and Withdrawal of Consent:

You have the right to object at any time to the use of your personal data for direct marketing purposes.
If you have given your consent to receive marketing communications, you have the right to withdraw that consent at any time.
To exercise your right to object or withdraw your consent, you can use the “unsubscribe” mechanisms provided in our electronic communications or contact us using the contact information provided in Section 9 of this Privacy Policy.

4.4. Right of Access, Rectification, Cancellation, and Objection (ARCO):

In accordance with the Mexican Personal Data Protection Act (LFPDPPP), you have the right to access, rectify, cancel, or object to the processing of your personal data (“ARCO” rights).
To exercise your ARCO rights, you must submit a written request to PAXA Concrete, following the procedure established in the LFPDPPP and in Section 9 of this Privacy Policy.

4.5. Data Deletion:

In addition to your ARCO rights in Mexico, you have the right to request the deletion of your personal data from our systems, subject to our legal and contractual data retention obligations.
We will respond to your deletion request within a reasonable timeframe and confirm completion.

5. Information Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the Internet or electronic storage system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal information:

6.1. Access:

You have the right to request access to the personal information we hold about you.

6.2. Rectification:

You have the right to request the correction of any inaccurate or incomplete personal information.

6.3. Deletion:

You have the right to request the deletion of your personal information, subject to certain legal exceptions.

6.4. Objection:

You have the right to object to the processing of your personal information for direct marketing purposes.

To exercise these rights, please contact us using the contact information provided on the Site.

7. Cookies and Similar Technologies

The Site may use “cookies” and other similar technologies to enhance your user experience. Cookies are small text files stored on your device. You can set your browser to refuse all cookies or to notify you when a cookie is being sent. However, some parts of the Site may not function properly if you disable cookies.

8. Links to Other Websites

The Site may contain links to other websites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those sites before providing them with your personal information.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site. We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us using the contact information provided on the Site.